
Summary
Over 40 million Americans change addresses annually. NCOAlink48 matches mailing list addresses to 48 months of change of address information for families, individuals and businesses. We are pleased to offer the CASS Service, LACSlink updates, and DPV as part of our standard NCOAlink48 offering.
Basic info
What is NCOA48
How does it work?
Benefits
Limitations
F.A.Q
Pricing info
Saving info
According to the USPS more than 44 million Americans change their addresses each year. Many of them are good customers of yours but not all of them, if any, have told you they have moved. If you want to keep these customers, you have to make sure your mail reaches them. That’s why it’s good business sense to update your address lists now.
Contact Marketing offers you a way to be targeted. With NCOAlink48 you are keeping your database up-to-date and providing yourself with the most current knowledge, prior to mailing your message and even know their new addresses
Your massage sent only to clients and prospects that have a valid USPS address and that’s a great save of money for you.
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The NCOAlink48 (National Change of Address) database is entirely derived from change of address cards filed with the U.S. Postal Service, and contains about 106 million moves from the past 48 months. Whenever possible, postal recipients who move multiple times within the 4-year coverage period are linked to ensure the latest address is furnished when a match is attained The data contained within the NCOAlink48 product is comprised of approximately:
Individual Move (54%): A match on first name, middle name/initial, surname and title is required. Gender is checked and nickname possibilities are considered
Family Move (40%): Also referred to as a household move, This requires a match on surname only
Business Move (6%): This requires a match on business/firm name
Since approximately 18-20% of the households and businesses in the United States move each year, the NCOAlink48 service is increasingly valuable in reducing undeliverable-as-addressed (UAA) mail by correcting input addresses prior to mailing and providing the following benefits to you Save money on postage, printing, and list costs by only mailing clients and prospects that have a valid USPS address.
Before mailing identify your records that undeliverable-as-addressed (UAA), and in most cases correct them in advance. This allows you to get your mail piece to your intended recipient, while reducing the amount of undeliverable mail and the re-mailing.
Increased your response rates. With Contact Marketing you will receive output of return codes that allow you to intelligently decide whether to mail to a client or prospect. The return codes which indicate that a match was obtained are accompanied by a new address or an undeliverable status.
Improve CRM (customer relationships marketing) when people move.
Minimizes data entry required to update addresses returned after a mailing and reduces the number of pieces needing to be re-mailed.
Use NCOAlink48 to help you determine if your customers have relocated. If your customers are specific to your product or service i.e. such as hobby or career related mailings, or your customers are specific to geographic location, i.e. such as a hardware store or grocery store. Benefit from a discount rate for First-Class mailing. Files processed within 6 month of the mail date meet the U.S. Postal Service "Move Update Process" requirement and among five methods available to meet the USPS "Move Update Process" requirement the NCOAlink48 is not only the most economical, it is the only method that allows the address to be updated prior to the mailing.
Provides the opportunity for faster product/service marketing through accurate mail delivery.
When possible, people or businesses who have moved multiple times within a 48 month period are "Linked" or "chained" to ensure the latest address is furnished when an NCOAlink48 match is obtained.
NCOAlink48 is a good service, however it will not make lists 100% deliverable. While many factors determine the overall quality of mailing lists, NCOAlink48 will help in reducing the amount of undelivered or delayed mail. and whether or not you Receiving new address information from NCOAlink48 depends on several things:
The relocating postal customer must have filed a change of address form.
The information itself that is provided by the relocating postal customer.
The ability of the postal customer's local post office to tap into an automated address system.
The accuracy of your mailing list. Incorrect spellings and missing information both play a key role in determining an NCOAlink48 match.
For example:
The NCOAlink48 database contains "Mike Armstrong" at "345 Main St Apt 230" and your Database contains "M. Armstrong" at "345 Main St."
In this example no match would be made for several reasons.
The name is not complete.
The address is missing the apartment number
This is a good example of an address that would not be updated by NCOAlink48. If a match is not made, return codes are provided Contact Marketing helps maximize your results by optimizing your list before NCOAlink48 processing.
Contact Marketing developed an advance and unique pricing system. There are no hidden fees, no set up fees and you get a greater discount as you processing info:

The United States Postal Service® has stated that the average NCOAlink48 match rate is 4.1%. That translates to 41,000 move changes for a 1,000,000 record file.
Contact Marketing estimates the following savings with NCOAlink48 service, with a list of 250,000 Records and 4.1% NCOAlink48 Record Elimination.
Saving in using first-class postage:

Saving in using Standard postage:

In this example we have used a typical discount for First-Class Mail and Standard Mail. An average of 20% of total moves occur in the 13-36 month period (Changes of 12+ month old moves that would have otherwise resulted in returned mail for First-Class Mail
Product info
Full name or Company name*, Address, City, State and Zip code.
Return Code, Move Type Code, ZIP + 4®, Move Date, CRRT, DPBC, and Address Error.
Note: Company name is only needed for business services, or where available. Example: If company name is available, it will produce a more accurate cass result. However, if there is no company name, then cass will still work o.k.![]()
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